ITEX project
Services / AI solutions

AI solutions

Chatbots, AI assistants and agentic development to increase business efficiency.

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// in detail

Artificial intelligence where it really helps

Artificial intelligence is useful when it eases the company's concrete, repetitive tasks rather than appearing as novelty for its own sake. That is why we start from processes, not technology: we look at where a lot of time goes into repetitive work and look for the solution there.

We build knowledge-base assistants that answer questions from the company's own material, such as policies, product descriptions or internal documents. Such an assistant can help customers or staff and relieves the colleagues who until now had to be asked everything.

We also work on text processing and automation: summarising documents, extracting data from emails and files, or linking repetitive steps so that systems work for each other. In agentic development the AI does not just answer but also carries out tasks within predefined limits.

During rollout we pay particular attention to data protection and auditability. Together we decide what data the assistant can see, what it cannot, and where human approval is required. That way the AI works within the company's rules, not around them.

// what we offer

Three areas, one partner

Chatbots

Answering customer questions quickly.

AI assistants

Automating routine tasks alongside the team.

Agentic development

Building AI workflows that carry out tasks on their own.

// use cases

Where does AI help?

Customer service

A chatbot that answers frequent questions instantly.

Documents

Summaries, a searchable knowledge base, faster handling.

Reports

AI explains and summarises the data.

Internal processes

Automating repetitive tasks under supervision.

// how we work

Four steps to a working solution

Assessment

We understand how you operate and what your goals are.

Plan

A clear proposal with clear tasks.

Implementation

Setup, handover, training.

Support

Continuous monitoring and improvement.

Let's talk about the details

Let's build a safer, more efficient business environment together.